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Best Practice Guidelines: Engaging with Culturally and Linguistically Diverse (CALD) Communities in Times of Disaster: Final report. Christchurch, NZ : Christchurch City Council, 2012.
The 2011 Canterbury earthquakes impacted hugely on the lives of all who live in the region of Christchurch. Many of those who died were members of CALD communities. This report is based on research conducted by the Community Language Information Network Group (CLING) established in Christchurch as part of the inter-agency framework for response to the Canterbury earthquakes. The purpose of the process is to learn from experience to date and to develop guidelines that can be used in the long process of recovery in Christchurch, as well as to assist agencies in other areas – central and local government as well as civil society organisations – to be better preparedto communicate with culturally and linguistically diverse communities in the event of a civil emergency.
Source: Downloadable report in PDF format available from the Christchurch City Council website: http://ccc.govt.nz

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