Advanced SearchHandbook on How to Implement a One-Stop-Shop. Lisbon : ACIDI, 2009.
The Handbook is one of the major outcomes of the EU-INTI project "One-Stop-Shop: A New Answer for Immigrant Integration;" launched at the final conference of the project in Lisbon, February 2009. The Handbook is also available to download from this site in German: Handbook DE; Greek: Handbook EL; Italian: Handbook IT; Spanish: Handbook ES; and Portuguese: Handbook PT.
Source: Homepage for the Handbook on How to Implement a One-Stop-Shop; from the ACIDI website: http://www.oss.inti.acidi.gov.pt