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One Stop Shop: a new answer for immigrant integration: evaluation of the One Stop Shop project: executive summary. Lisbon : ACIDI, 2009.

The INTI Project, One-Stop Shop, explores a model for service provision to immigrants within the more general framework of an integration policy for immigrants. The European Commission's Common Agenda for Integration recommended the OSS as a useful format. The model was developed in Portugal in 2004 as the National Immigrant Support Centres (CNAI) and has been the exemplary source of inspiration for the EU-wide project coordinated by the Portuguese High Commissioner for the Immigration and Intercultural Dialogue (ACIDI).


Source: Monograph in PDF format from the ACIDI website: http://www.oss.inti.acidi.gov.pt
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