Featured Good Idea
Rheine, Germany
Open Mosques against Prejudice
Open doors help build open communities.
Big cities, small cities, new gateway cities, open, inclusive cities or older rustbelt cities… Whatever their size or history, successful cities are led by innovative, forward-looking local governments that know how to use the authority and instruments of public office to serve the best interests of all, including new immigrants.
Spotlight on municipal leadership – We want to share good ideas about what local governments can do to build inclusive, resilient communities and accelerate the integration of urban newcomers.
Discover good practices in the delivery of core city services, HR management, active citizenship and inclusion, local economic development and more. Anchored in local policy and endorsed by strong leadership, successful cities are putting good ideas in integration to work!
Read our publication! In Good Ideas from Successful Cities: Municipal Leadership in Immigrant Integration, we share nearly 40 international good practices from city governments across Canada, the US, Europe and Australasia.
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Aachen, Germany
Relying on Immigrant Networks: Business Network Aachen
The city establishes local immigrant network to develop international economic opportunities
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Antwerp, Belgium
Minding Minority Interests at City Hall
A city council invites a federation of minority groups to improve community relations
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Auckland, New Zealand
Lost in Translation: Auckland’s Primary Health Interpreting Services
Interpreting services to better serve the primary health care needs of diverse communities
-
Auckland, New Zealand
Unlocking Auckland’s Diversity
Moving newcomer integration to the forefront of Auckland’s future
-
Auckland, New Zealand
Bookshelves and Bollywood: Delivering on Diversity
Library services reflect the city’s growing diversity and tomorrow’s information needs
-
Auckland, New Zealand
Twin Streams Project: Common Ground for Environmental Sustainability
Creating common ground for strong communities and environmental sustainability.
-
Auckland, New Zealand
Walking School Bus
School parents promote child health and safely while building community, one step at a time.
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Badalona, Spain
Making Space for a Sikh Parade
A cultural street procession creates a common space for good neighbours
-

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Barcelona, Spain
From Neighbours to Citizens: the Barcelona Interculturality Plan
A roadmap to the intercultural city based on common values, civic participation and everyday interactions.
-
Barcelona, Spain
Fighting Fiction with Facts: the BCN Anti-Rumour Campaign
City Council enlists community agents to dispel myths about immigrants and fight discrimination with facts and good humour
-
Barcelona, Spain
Innovation, Entrepreneurship and Immigrants
What's good for business is good for new immigrants and entrepreneurs
-
Berlin, Germany
Berlin: Testing Diversity in City Councils
Do our democratic institutions reflect the increasing diversity of our society?
-
Bilbao, Spain
Putting Women’s Health in Women’s Hands
Promoting women’s health in immigrant communities through “agents of empowerment”
-
Bilbao, Spain
Found in Translation: Bilbao’s Online Multilingual Resource Guide
A comprehensive multilingual online resource guides residents, municipal staff and community NGOs
-
Birmingham, United Kingdom
Making Maternity Services Migrant-Friendly
Mapping the health needs of migrant communities puts maternal health on the agenda
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Blackburn with Darwen, United Kingdom
Meet Your Neighbours
Promoting interaction and understanding through inter-faith dialogue
-
Boise, United States
Making Friends and Sharing Dreams: International Summer Youth Program
A summer program pairs students from the refugee community with native born peers to encourage new friendships and mutual understanding across cultures.
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Boston, United States
Mayor’s Office of New Bostonians
An agency dedicated to helping the city’s newcomers connect with city government services
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Boston, United States
From Boston’s Back Streets to Mainstream Success
Immigrant-owned businesses are fueling urban economies
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Bremen, Germany
You Are the Key: Your Future,Your City
A recruitment campaign to bring diversity to a city’s recruitment practice
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Brooklyn Center, United States
Taking Time for Community Safety
A 2-way community engagement strategy helps police contribute to safe, welcoming communities
-
Calgary, Canada
Calgary’s Employment Forums Go Face-to-Face
Bringing the city's hiring managers face-to-face with immigrant job-seekers
-
Cardiff, Wales
Language from the Law: The Cardiff E.S.O.L. Police Project
Police build trust through language and skill training programs delivered to new immigrants
-
Chicago, United States
Chicago Opens Office of New Americans
Recognizing immigrants as an important political constituency.
-
Chicago, United States
Partnering for Success: Investing in City Governments
Supporting partnerships between local government and charitable foundations for sustainable community development.
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Christchurch, New Zealand
Community First: Christchurch’s Emergency Response
Cultural outreach and community engagement helps police and social services be prepared to help newcomers during crisis
-

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Dortmund, Germany
Participation, Politics and Impact:
Putting a face on the political process and initiating dialogue leads to increased political participation
-
Dublin, Ireland
Did You Know You Can Vote? Cities and Democracy at Work
A city framework for integration makes voting rights the key to immigrant empowerment
-
Duisburg, Germany
The Miracle of Marxloh: Bringing A Community Together Around A New Mosque
Participatory planning means social inclusion for all residents and cause for celebration for the community at large
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Edmonton, Canada
Racism Free Edmonton
A municipal commitment to end racism creates space for a community conversation about race, diversity and inclusion
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Erfurt, Germany
Strangers Become Friends
Building a welcoming community by connecting international students and local residents
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Fort Wayne, United States
Gateway to Little Burma
New gateway cities make newcomer communities count -and be counted.
-
Frankfurt, Germany
Diversity Moves Frankfurt
Hitting the virtual highway for a public consultation on integration
-
Fremont, United States
Community Ambassadors for Seniors
Reaching out to seniors in their own cultural and faith communities
-
Greenwich, United Kingdom
Giving Equality a Sporting Chance in Greenwich
Using sport, art and new social media to build strong, active and inclusive communities
-
Halifax, Canada
Making Connections
Business needs talent. Talent needs opportunity. A networking program completes the equation
-
Hamburg, Germany
Hamburg. My Port. Germany. My Home.
A naturalization campaign makes citizenship the key to inclusion for long-time city residents
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Hamburg, Germany
We are Hamburg! Won’t you join us?
An innovative marketing campaign recruits diversity into local government while promoting inclusion across the city.
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Hamilton, Canada
Hamilton: Going for Gold – Beyond Pan Am 2015
The city's corporate management embeds principles of equity and inclusion within its business practices and service delivery
-
Hatfield (Hertfordshire), United Kingdom
The Polish Forum and the Fire Station
An immigrant community promotes civic engagement and community partnerships with local government and agencies
-
Helsinki, Finland
Immigrant Businesses get a Helping Hand
Supporting immigrant entrepreneurs before problems arise.
-
Leeds, United Kingdom
Improving Housing, Empowering Communities: Incorporating Multiculturalism Into Urban Planning
A local housing strategy uses a multi-stakeholder, participatory approach and helps set a strategic community agenda for local government
-
Leicester, United Kingdom
Everyday Policing for Equality
Building equality and diversity into everyday policing
-
London, United Kingdom
The World in a City: The Olympic Diversity and Inclusion Strategy
Ensuring an Olympic Games for everyone through fair and accessible business
-
London, United Kingdom
Mapping Community Cohesion in Waltham Forest
Community engagement is a council’s strategy to deliver social cohesion
-
London, United Kingdom
Team London and the Mayor’s Mentoring Scheme
Building city-wide voluntary networks to improve social problems
-
London, United Kingdom
The London Living Wage Campaign
City of London signs on to successful community campaign to improve city wages and monitor employment practices
-
Madrid, Spain
From Public Space to Common Ground
A public space revitalization program is designed to bring intercultural communities together
-
Madrid, Spain
The Open Library Welcomes the World at Home
Multilingual services and bilingual intercultural mediators create inclusive public space and a sense of welcome for new communities
-
Madrid, Spain
On the Front Lines of Integration
Creating confidence in community policing through consultation and local recruitment
-
Malmö, Sweden
Taking the Swedish National Diversity Plan to School
Exemplary implementation of the National Diversity Plan in Sweden - Integration through education
-
Marseille, France
From Hope to Fraternity: Marseille Espérance
Mayoral leadership brings together religious communities to create a forum for dialogue and community mediation
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Montreal, Canada
A Charter of Rights for Urban Citizens
A Charter of Rights and Responsibilities comes to Montréal
-
Montreal, Canada
Internships, ‘Canadian’ Experience and Employment
Program helps newcomers integrate into the city’s workforce through on-the-job training, mentoring and coaching
-
Munich, Germany
Reaching out to Migrant Entrepreneurs in Munich
Recognizing the contribution of immigrant entrepreneurs helps promote small business success and build a network of business leaders.
-
Munich, Germany
Munich Lives Diversity
To mainstream intercultural integration, city leadership makes diversity training part of its institutional culture, city-wide
-
Neukölln, Germany
Neighbourhood Mothers Leading the Way in Neukölln
Immigrant women are trained as mentors and agents of integration to help new immigrant families in local communities.
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New Haven, United States
Urban Citizens: Municipal Identification Cards (ID) For Inclusive And Safe Communities
Proactive city government takes the lead nationally on recognizing the interests of all city residents
-
New York City, United States
We are New York Project
Providing access to public services for all New Yorkers through innovative television programming and neighbourhood conversation circles
-
New York City, United States
Competition THRIVE: Making the City Stronger
A business plan competition to help immigrant entrepreneurs with small business ventures
-
New York City, United States
Engaging Newcomers in City Parks
A city strategy to ensure its park system is welcoming and responsive to the needs and preferences of its newest residents
-
New York City, United States
Staying in Touch: The Library Responds To A Changing Community
Tracking community demographics helps a city library change with the times.
-
Newport News, United States
Police Take Community Outreach to City Hall
Community policing transforms crime reduction into a city-wide commitment to quality service delivery and community trust.
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Nuremberg, Germany
From the Cradle to the Classroom
Preparing the next generation for future success is a major goal of Nuremberg's vision for the city
-

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Philadelphia, United States
The Philadelphia Story: Economic Integration through Integrated Services
Access to capital and business counselling promotes entrepreneurial success and helps revitalize city neighbourhoods
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Regional Municipality of York, Canada
Getting Credit for Credentials
A foreign credential process guide recognizes merit and ensures consistency in public service hiring practices for both Canadian and internationally trained candidates
-

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Richmond Hill, Canada
Welcoming Diverse Leadership
A growing municipality takes steps to improve minority representation on civic boards
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San Francisco, United States
Bank On San Francisco
A local government partnership provides banking services to the financially excluded
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Saskatoon, Canada
Reflecting the City: Employment Equity at Work
Building a workforce that is representative of a newly diverse population through community outreach, partnerships and pre-employment coaching
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Sheffield, United Kingdom
Cities of Sanctuary, Communities of Welcome
An official city policy to welcome those in need builds a community supportive of refugees and new immigrants.
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Stuttgart, Germany
The Stuttgart Pact For Integration: the Power of Planning
Urban leadership creates an inclusive integration strategy for full community participation.
-
Tenerife, Spain
Together in the same direction
A network of community groups and associations builds trust and confidence in the city’s integration agenda
-
The Hague, Netherlands
City Mondial: Looking Forward from the Past
Using a multicultural history to support local business development and tourism strategies
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Toronto, Canada
Mentoring Skilled Immigrants at City Hall
City employees volunteer to mentor newcomers about workplace and professional culture.
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Toronto, Canada
CIMA Mayor’s School Cricket Tournament
Cricket as a vehicle for team building, cross-cultural communication and leadership development.
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Toronto, Canada
Access Without Fear: Building a City of Sanctuary
Providing access to city services to non-status or undocumented immigrants reduces fear of deportation while contributing to wider community safety and well-being.
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Toronto, Canada
The Great Equalizer: Toronto Public Library
Public libraries reach out new immigrants with tailor-made settlement services
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Toronto, Canada
Taking Teachers on Community and Faith Walks
Inner-city teachers get to know the community by going outside the school
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Toronto, Canada
Looking Ahead: the TPS Recruiting and Hiring Strategy
Delivering police services in partnership with the city’s diverse communities keeps Toronto safe
-
Toronto, Canada
Integration Through Education: Toronto’s Second Generation Makes the Grade
Global recognition for equal opportunities in education and successful academic outcomes for all kids
-
Torre Pacheco, Spain
Thinking Big: A Film Festival Highlights Small Town Diversity
Combining culture and education to promote intercultural dialogue
-
Turin, Italy
Porta Palazzo and the Balon Flea Market
Participatory planning leads to market success and integrated neighbourhoods
-
Valladolid, Spain
Semana Intercultural: Valladolid’s Week of Sharing Ideas and Cultures
A cultural festival raises awareness and strengthens intercultural co-existence while promoting civic engagement through a collaborative planning process.
-
Valongo, Portugal
Do not Judge a Book by its Cover
A living library uses life stories to engage young people and break down prejudice and stereotypes about diversity
-
Vancouver, Canada
The Vancouver Dialogues Project: Where the Gold Mountain Meets Turtle Island
Increasing intercultural understanding and connection between Aboriginal and immigrant communities
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Vienna , Austria
Talking Business in your Mother Tongue
One stop shop for immigrant entrepreneurs offers business counselling in many languages.
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Wellington, New Zealand
Bringing Maori Culture to Newcomers: The Wellington Regional Settlement Strategy
A collaborative approach to connect newcomers with Maori, the people of the land
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Wellington, New Zealand
New Zealand Police finds Engagement with Migrant Communities
Handbook to religious diversity helps police improve relations with minority groups
-
Wolverhampton, United Kingdom
Wolverhampton India Project
Immigrants and transnational networks give a city a strategic advantage in an ever more globalized world
-
Wuppertal, Germany
From Asylum to Employment: The Wuppertal Partizipation Network
A multi-sector job readiness initiative that helps asylum seekers access the labour market
-
Wuppertal, Germany
Taking a National Language and Integration Class Local
Language training and employment services open doors to work, school and the everyday business of daily life
-
Zurich, Switzerland
Putting Quality into Multi-Ethnic Schools (QUIMS)
A program for quality assurance in multi-ethnic schools builds academic success and cohesive communities
-

-
Vienna , Austria
Talking Business in your Mother Tongue
One stop shop for immigrant entrepreneurs offers business counselling in many languages.
-
Antwerp, Belgium
Minding Minority Interests at City Hall
A city council invites a federation of minority groups to improve community relations
-
Calgary, Canada
Calgary’s Employment Forums Go Face-to-Face
Bringing the city's hiring managers face-to-face with immigrant job-seekers
-
Hamilton, Canada
Hamilton: Going for Gold – Beyond Pan Am 2015
The city's corporate management embeds principles of equity and inclusion within its business practices and service delivery
-
Toronto, Canada
Mentoring Skilled Immigrants at City Hall
City employees volunteer to mentor newcomers about workplace and professional culture.
-
Richmond Hill, Canada
Welcoming Diverse Leadership
A growing municipality takes steps to improve minority representation on civic boards
-
Toronto, Canada
CIMA Mayor’s School Cricket Tournament
Cricket as a vehicle for team building, cross-cultural communication and leadership development.
-
Montreal, Canada
A Charter of Rights for Urban Citizens
A Charter of Rights and Responsibilities comes to Montréal
-
Edmonton, Canada
Racism Free Edmonton
A municipal commitment to end racism creates space for a community conversation about race, diversity and inclusion
-
Toronto, Canada
Access Without Fear: Building a City of Sanctuary
Providing access to city services to non-status or undocumented immigrants reduces fear of deportation while contributing to wider community safety and well-being.
-
Montreal, Canada
Internships, ‘Canadian’ Experience and Employment
Program helps newcomers integrate into the city’s workforce through on-the-job training, mentoring and coaching
-
Toronto, Canada
The Great Equalizer: Toronto Public Library
Public libraries reach out new immigrants with tailor-made settlement services
-
Vancouver, Canada
The Vancouver Dialogues Project: Where the Gold Mountain Meets Turtle Island
Increasing intercultural understanding and connection between Aboriginal and immigrant communities
-
Toronto, Canada
Taking Teachers on Community and Faith Walks
Inner-city teachers get to know the community by going outside the school
-
Saskatoon, Canada
Reflecting the City: Employment Equity at Work
Building a workforce that is representative of a newly diverse population through community outreach, partnerships and pre-employment coaching
-
Toronto, Canada
Looking Ahead: the TPS Recruiting and Hiring Strategy
Delivering police services in partnership with the city’s diverse communities keeps Toronto safe
-
Halifax, Canada
Making Connections
Business needs talent. Talent needs opportunity. A networking program completes the equation
-
Regional Municipality of York, Canada
Getting Credit for Credentials
A foreign credential process guide recognizes merit and ensures consistency in public service hiring practices for both Canadian and internationally trained candidates
-
Toronto, Canada
Integration Through Education: Toronto’s Second Generation Makes the Grade
Global recognition for equal opportunities in education and successful academic outcomes for all kids
-

-
Helsinki, Finland
Immigrant Businesses get a Helping Hand
Supporting immigrant entrepreneurs before problems arise.
-
Marseille, France
From Hope to Fraternity: Marseille Espérance
Mayoral leadership brings together religious communities to create a forum for dialogue and community mediation
-
Berlin, Germany
Berlin: Testing Diversity in City Councils
Do our democratic institutions reflect the increasing diversity of our society?
-
Frankfurt, Germany
Diversity Moves Frankfurt
Hitting the virtual highway for a public consultation on integration
-
Nuremberg, Germany
From the Cradle to the Classroom
Preparing the next generation for future success is a major goal of Nuremberg's vision for the city
-
Munich, Germany
Reaching out to Migrant Entrepreneurs in Munich
Recognizing the contribution of immigrant entrepreneurs helps promote small business success and build a network of business leaders.
-
Aachen, Germany
Relying on Immigrant Networks: Business Network Aachen
The city establishes local immigrant network to develop international economic opportunities
-
Hamburg, Germany
Hamburg. My Port. Germany. My Home.
A naturalization campaign makes citizenship the key to inclusion for long-time city residents
-
Munich, Germany
Munich Lives Diversity
To mainstream intercultural integration, city leadership makes diversity training part of its institutional culture, city-wide
-
Dortmund, Germany
Participation, Politics and Impact:
Putting a face on the political process and initiating dialogue leads to increased political participation
-
Neukölln, Germany
Neighbourhood Mothers Leading the Way in Neukölln
Immigrant women are trained as mentors and agents of integration to help new immigrant families in local communities.
-
Hamburg, Germany
We are Hamburg! Won’t you join us?
An innovative marketing campaign recruits diversity into local government while promoting inclusion across the city.
-
Erfurt, Germany
Strangers Become Friends
Building a welcoming community by connecting international students and local residents
-
Bremen, Germany
You Are the Key: Your Future,Your City
A recruitment campaign to bring diversity to a city’s recruitment practice
-

-
Stuttgart, Germany
The Stuttgart Pact For Integration: the Power of Planning
Urban leadership creates an inclusive integration strategy for full community participation.
-
Duisburg, Germany
The Miracle of Marxloh: Bringing A Community Together Around A New Mosque
Participatory planning means social inclusion for all residents and cause for celebration for the community at large
-
Wuppertal, Germany
From Asylum to Employment: The Wuppertal Partizipation Network
A multi-sector job readiness initiative that helps asylum seekers access the labour market
-
Wuppertal, Germany
Taking a National Language and Integration Class Local
Language training and employment services open doors to work, school and the everyday business of daily life
-
Dublin, Ireland
Did You Know You Can Vote? Cities and Democracy at Work
A city framework for integration makes voting rights the key to immigrant empowerment
-
Turin, Italy
Porta Palazzo and the Balon Flea Market
Participatory planning leads to market success and integrated neighbourhoods
-

-
The Hague, Netherlands
City Mondial: Looking Forward from the Past
Using a multicultural history to support local business development and tourism strategies
-
Wellington, New Zealand
Bringing Maori Culture to Newcomers: The Wellington Regional Settlement Strategy
A collaborative approach to connect newcomers with Maori, the people of the land
-
Auckland, New Zealand
Lost in Translation: Auckland’s Primary Health Interpreting Services
Interpreting services to better serve the primary health care needs of diverse communities
-
Auckland, New Zealand
Unlocking Auckland’s Diversity
Moving newcomer integration to the forefront of Auckland’s future
-
Christchurch, New Zealand
Community First: Christchurch’s Emergency Response
Cultural outreach and community engagement helps police and social services be prepared to help newcomers during crisis
-
Auckland, New Zealand
Bookshelves and Bollywood: Delivering on Diversity
Library services reflect the city’s growing diversity and tomorrow’s information needs
-
Wellington, New Zealand
New Zealand Police finds Engagement with Migrant Communities
Handbook to religious diversity helps police improve relations with minority groups
-
Auckland, New Zealand
Twin Streams Project: Common Ground for Environmental Sustainability
Creating common ground for strong communities and environmental sustainability.
-
Auckland, New Zealand
Walking School Bus
School parents promote child health and safely while building community, one step at a time.
-

-
Valongo, Portugal
Do not Judge a Book by its Cover
A living library uses life stories to engage young people and break down prejudice and stereotypes about diversity
-

-
Badalona, Spain
Making Space for a Sikh Parade
A cultural street procession creates a common space for good neighbours
-
Madrid, Spain
From Public Space to Common Ground
A public space revitalization program is designed to bring intercultural communities together
-
Barcelona, Spain
From Neighbours to Citizens: the Barcelona Interculturality Plan
A roadmap to the intercultural city based on common values, civic participation and everyday interactions.
-
Bilbao, Spain
Putting Women’s Health in Women’s Hands
Promoting women’s health in immigrant communities through “agents of empowerment”
-
Valladolid, Spain
Semana Intercultural: Valladolid’s Week of Sharing Ideas and Cultures
A cultural festival raises awareness and strengthens intercultural co-existence while promoting civic engagement through a collaborative planning process.
-
Bilbao, Spain
Found in Translation: Bilbao’s Online Multilingual Resource Guide
A comprehensive multilingual online resource guides residents, municipal staff and community NGOs
-
Tenerife, Spain
Together in the same direction
A network of community groups and associations builds trust and confidence in the city’s integration agenda
-
Madrid, Spain
The Open Library Welcomes the World at Home
Multilingual services and bilingual intercultural mediators create inclusive public space and a sense of welcome for new communities
-
Torre Pacheco, Spain
Thinking Big: A Film Festival Highlights Small Town Diversity
Combining culture and education to promote intercultural dialogue
-
Barcelona, Spain
Fighting Fiction with Facts: the BCN Anti-Rumour Campaign
City Council enlists community agents to dispel myths about immigrants and fight discrimination with facts and good humour
-
Madrid, Spain
On the Front Lines of Integration
Creating confidence in community policing through consultation and local recruitment
-
Barcelona, Spain
Innovation, Entrepreneurship and Immigrants
What's good for business is good for new immigrants and entrepreneurs
-
Malmö, Sweden
Taking the Swedish National Diversity Plan to School
Exemplary implementation of the National Diversity Plan in Sweden - Integration through education
-
Zurich, Switzerland
Putting Quality into Multi-Ethnic Schools (QUIMS)
A program for quality assurance in multi-ethnic schools builds academic success and cohesive communities
-
London, United Kingdom
The World in a City: The Olympic Diversity and Inclusion Strategy
Ensuring an Olympic Games for everyone through fair and accessible business
-
Wolverhampton, United Kingdom
Wolverhampton India Project
Immigrants and transnational networks give a city a strategic advantage in an ever more globalized world
-
Birmingham, United Kingdom
Making Maternity Services Migrant-Friendly
Mapping the health needs of migrant communities puts maternal health on the agenda
-
London, United Kingdom
Mapping Community Cohesion in Waltham Forest
Community engagement is a council’s strategy to deliver social cohesion
-
Leicester, United Kingdom
Everyday Policing for Equality
Building equality and diversity into everyday policing
-
Blackburn with Darwen, United Kingdom
Meet Your Neighbours
Promoting interaction and understanding through inter-faith dialogue
-
Hatfield (Hertfordshire), United Kingdom
The Polish Forum and the Fire Station
An immigrant community promotes civic engagement and community partnerships with local government and agencies
-
London, United Kingdom
Team London and the Mayor’s Mentoring Scheme
Building city-wide voluntary networks to improve social problems
-
Greenwich, United Kingdom
Giving Equality a Sporting Chance in Greenwich
Using sport, art and new social media to build strong, active and inclusive communities
-
Leeds, United Kingdom
Improving Housing, Empowering Communities: Incorporating Multiculturalism Into Urban Planning
A local housing strategy uses a multi-stakeholder, participatory approach and helps set a strategic community agenda for local government
-
London, United Kingdom
The London Living Wage Campaign
City of London signs on to successful community campaign to improve city wages and monitor employment practices
-
Sheffield, United Kingdom
Cities of Sanctuary, Communities of Welcome
An official city policy to welcome those in need builds a community supportive of refugees and new immigrants.
-
New York City, United States
We are New York Project
Providing access to public services for all New Yorkers through innovative television programming and neighbourhood conversation circles
-
New York City, United States
Competition THRIVE: Making the City Stronger
A business plan competition to help immigrant entrepreneurs with small business ventures
-
San Francisco, United States
Bank On San Francisco
A local government partnership provides banking services to the financially excluded
-
New York City, United States
Engaging Newcomers in City Parks
A city strategy to ensure its park system is welcoming and responsive to the needs and preferences of its newest residents
-
Boston, United States
Mayor’s Office of New Bostonians
An agency dedicated to helping the city’s newcomers connect with city government services
-
Newport News, United States
Police Take Community Outreach to City Hall
Community policing transforms crime reduction into a city-wide commitment to quality service delivery and community trust.
-
Chicago, United States
Chicago Opens Office of New Americans
Recognizing immigrants as an important political constituency.
-
Brooklyn Center, United States
Taking Time for Community Safety
A 2-way community engagement strategy helps police contribute to safe, welcoming communities
-
Boise, United States
Making Friends and Sharing Dreams: International Summer Youth Program
A summer program pairs students from the refugee community with native born peers to encourage new friendships and mutual understanding across cultures.
-
Boston, United States
From Boston’s Back Streets to Mainstream Success
Immigrant-owned businesses are fueling urban economies
-
New York City, United States
Staying in Touch: The Library Responds To A Changing Community
Tracking community demographics helps a city library change with the times.
-
Chicago, United States
Partnering for Success: Investing in City Governments
Supporting partnerships between local government and charitable foundations for sustainable community development.
-
Fort Wayne, United States
Gateway to Little Burma
New gateway cities make newcomer communities count -and be counted.
-
New Haven, United States
Urban Citizens: Municipal Identification Cards (ID) For Inclusive And Safe Communities
Proactive city government takes the lead nationally on recognizing the interests of all city residents
-
Fremont, United States
Community Ambassadors for Seniors
Reaching out to seniors in their own cultural and faith communities
-
Philadelphia, United States
The Philadelphia Story: Economic Integration through Integrated Services
Access to capital and business counselling promotes entrepreneurial success and helps revitalize city neighbourhoods
-
Cardiff, Wales
Language from the Law: The Cardiff E.S.O.L. Police Project
Police build trust through language and skill training programs delivered to new immigrants
-

- Urban policy and governance (integration, inclusion, diversity, urban citizenship, community cohesion)
- Urban planning, including land use, zoning, neighbourhood renewal and public space.
- Infrastructure, including transportation and environment
- Living together, including intercultural dialogue, equality, race relations, non-discrimination policies.
- Settlement and social services, including services for family and youth services, older people, disabilities
- Housing; Employment services; Health services
- Education and language learning.
- Emergency services, including police
- Arts, sports, parks and recreation, including libraries and other community services.
- Access to services, including language services and training
- Human resource management– including hiring, recruitment and retention; diversity management
- Procurement
- Local economic development, including Public/private partnerships
- City branding
- Business support, including Entrepreneurship
- Civic engagement, including consultative bodies and community representation on agencies, boards and commissions
- Voting
- Citizenship training
- Monitoring
Municipal Theme Index
Local authorities exercise authority across a wide field of action. Use the municipal theme index to find good municipal practices on a specific topic or area:
Employers, and buyers of goods and services:
Recent Good Ideas
Boise, United States
Making Friends and Sharing Dreams: International Summer Youth Program
City of Boise, Dept. of Parks and Recreation
Neukölln, Germany
Neighbourhood Mothers Leading the Way in Neukölln
District Office Neukölln
Regional Municipality of York, Canada
Getting Credit for Credentials
The Regional Municipality of York
Toronto, Canada
The Great Equalizer: Toronto Public Library
Toronto Public Library




